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Section:  Customer services   Vacancy 217

Post:Internal Channel Account Manager Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: Liverpool
The announcement text: The client`s is one of America`s greatest corporate success stories. As one of the fastest growing technology companies in history, they were open-minded when they invented the router and by successfully focusing on customer needs, they`ve stayed that way ever since.

Since shipping its first product in 1986, the company has grown into a global market leader that holds No.1 or No.2 market share in virtually every market segment in which it participates. Since becoming a public company in 1990, their annual revenues have increased from $69 million in that year to nearly $20 Billion with $21 Billion in cash. Suffice to say this leaves them in a great shape for the future.


Dimension & Scope:

The ICAM is responsible for working closely with the in-country resellers of the client. This role is ideal for candidates who enjoy a sales position with an emphasis on building strong B2B relationships; are achievement-oriented and believe in performance rewards for exceeding annual sales goals
Work is primarily done over the phone and by email
The ICAM will be assigned to one country
The ideal ICAM is success-driven, works well in a multinational team environment and enjoys a dynamic and changing environment


Principal Duties and Responsibilities:

Build and maintain a relationship with a set of the client`s resellers, in order to increase the revenue the resellers generate for the client.
Assist resellers to manage end-user opportunities from identification to closure.
Communicate the client`s channel messages to the set of resellers, and to evangelize on the adoption of the client`s key market messages.
Work towards becoming a trusted advisor for the reseller on such topics as the clients: product portfolio, programs, sales promotions, Go-to-Market strategy, vertical market segments, technical skills, sales skills and industry knowledge.
By evaluating the reseller`s current business strategy create a joint business plan with the resellers in order to move the relationship forward towards a higher level of loyalty and revenue generation for the client.
Act as the general point of contact for the reseller, and will assist the reseller in opportunity management, typically by leveraging the resources the client has to offer the reseller i.e. engagement with client`s field sales force. In addition, they will be required to forecast opportunities*leads on a weekly basis, which will roll up to the client`s senior management for global forecasting purposes.
Maintain and update information regarding their set of resellers in the client`s Customer Relationship Management tool.

Education & Professional Certifications:

University degree or equal education ideally in Business Administration or IT

Candidate Profile:

Two to four years related experience, preferably within a contact center or fast moving sales environment, IT sector experience is a plus

Contact information
Employer:
Email: 206@glasgowcareer.informnow.com
Phone: 0131 555 0284
Publication date: 2009-03-10 23:09:43

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